What happens once you arrive?
Upon arrival at the airport, and once you have cleared immigration and customs, a CubaCcommodation.com. representative will be waiting for you outside the Arrival Gate, displaying a banner with the logo of CubaCcommodation.com. Please note that customs procedures can take 5 minutes or 45 minutes depending on how many people are waiting in line. Please do not worry, we know this and will be waiting for you outside the Arrival Gate. Remember: outside!
Our supervisors at the airport will monitor your flight to ensure that your transfer will be ready whenever you arrive. You will not have to worry if your flight is delayed or arrives ahead of schedule. We will know, and more importantly, we will be waiting for you whenever your flight arrives.
Once our staff meets you at the airport, you will be guided to the vehicle and will receive an invitation to meet with the CubaCcommodation.com. representative at your accommodation. During that meeting you will be given the exact time of your pick-up on your departing date and your return flight will be confirmed.